Head Of Operations - Remote Eligible

Head Of Operations

We are seeking a battle-tested, execution-obsessed Head of Operations to serve as the organizational second-in-command. This role is designed for a high-performance operator who can transform ambition into predictable, repeatable revenue at speed and scale. You will take full command of operations across the business — team performance, supply chain, fulfillment, Amazon and DTC execution, systems, and cross-departmental alignment.

This is not a coordinator role, a "process manager," or a support seat. This is the #2 role in the organization with full ownership of everything outside of vision, brand, and product innovation. The ideal candidate is a high-performance athlete at their core — someone who lives the lifestyle, thrives under pressure, and upholds elite standards in both personal and professional arenas.

First 90 Days: Non-Negotiable Deliverables

If the following cannot be achieved within 90 days, this role is not a fit.

1. Full Team Audit Completed

• Clear "keep / develop / replace" decisions on all current roles
• Low performers removed; A-player replacements identified and/or hired

2. Operating System Fully Implemented

• Company-wide operating cadence installed (weekly planning, SOD/EOD reporting, KPIs, sprint cycles)
• SOP library built or refined
• Leadership synchronization and accountability loops running smoothly

3. Operational Command Transferred

• CEO fully removed from internal meeting ownership and execution oversight
• All bottlenecks surfaced and eliminated

4. Organization Running as a Predictable Machine

• Absolute clarity on roles, deliverables, deadlines, and consequences
• No ambiguity on ownership or execution pathways

Key Responsibilities

• Build, lead, and continuously elevate a lean, high-output team (current team of ~8, growing quickly)
• Own and orchestrate all core operational functions, including:
• Supply chain and logistics
• Manufacturing operations
• Amazon operations and marketplace performance
• DTC fulfillment
• Marketing execution and the creative-to-revenue pipeline
• Install, refine, and enforce company operating systems (Notion-based OS, SOPs, dashboarding, reporting cadence)
• Make decisive hiring and firing decisions to maintain an A-player environment
• Identify and eliminate friction points across all departments with exceptional speed
• Act as the CEO's force multiplier — providing pushback, strategic clarity, and execution discipline
• Drive alignment, remove silos, and ensure the company runs on precision, momentum, and accountability