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The company is a wellness-focused supplement brand dedicated to helping people feel their best—naturally. Built on a foundation of clean, bioavailable ingredients and years of personal research, our mission is to restore mineral balance and promote holistic health. We blend science, storytelling, and performance to empower our customers in their wellness journey.
We are seeking a motivated, empathetic, and detail-oriented Customer Service Representative to support our growing customer base. You'll be the first line of communication, handling inquiries, resolving issues, and delivering a best-in-class customer experience across email, chat, and social platforms—all while maintaining the Optimize brand voice.
Duties and responsibilities include: