Senior Low Code Engineer (salesforce) - A25172

Senior Low Code Engineer (Salesforce)

Activate Interactive Pte Ltd ("Activate") is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realize their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people's lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Senior Low Code Engineer (Salesforce).

This is a fixed term contract role. The engagement is 6 months.

As a Senior Low Code Engineer (Salesforce), you will be responsible for architecting, designing, developing, testing, and deploying Salesforce solutions using Data Cloud and Marketing Cloud. As part of a cross-functional agile team, you will be working closely with business stakeholders to define user stories, lead the development of Salesforce Marketing Cloud Growth edition, conduct comprehensive testing across all solution components, and ensure best practices in Salesforce architecture, proper security setup, and governance.

What will you do?

Configure Salesforce Marketing Cloud (Growth) edition across:

• Data Cloud: Unified and scalable customer data management including ingestion, transformation, segmentation, activation workflows, data models, calculated insights, and identity resolution
• Marketing Cloud: Email marketing, journey builder, audience segmentation, automation workflows, customer journeys, and personalization strategies
• Data and Marketing Clouds (where applicable): Configure interactive dashboards and drag-and-drop reports (real-time & historical, time comparisons, role-based access) to track campaign, database, and engagement metrics, including custom KPIs and metrics with export capabilities
• Salesforce Shield: Data encryption and monitoring

Product Delivery:

• Client Engagement: Lead functional sessions with users to drive decision-making and contribute to solution design
• Product Delivery: Translate complex business requirements into agile deliverables with a product mindset, including user stories with acceptance criteria, product configurations, and business rules
• Agile Delivery: Work as part of a cross-functional agile team, participating in ceremonies and iterative sprints to deliver incremental value whilst adapting to evolving requirements
• Agile Testing & Quality Assurance: Design and execute comprehensive testing within sprint cycles, leveraging automated testing practices for functional, integration, and user acceptance testing to ensure high-quality and reliable releases.
• Problem Management & Support: Troubleshoot and resolve technical issues including system integrations and data quality challenges, through systematic analysis and root cause identification. Implement secure, reliable, and performant solutions to restore system functionality.

Documentation and Training:

• Create and maintain comprehensive documentation and user manuals for developed solutions. Lead training sessions for end users and team members.
• Salesforce Administration: Perform ongoing Salesforce administration including user management, access control, data maintenance, platform monitoring, audit review, and security configurations to ensure optimal performance and governance.
• Technical Review/Support: Troubleshoot and resolve technical issues across all Salesforce platforms.