Program Manager, Project Services

Program Manager

Actalent Services is hiring a Program Manager with strong experience designing industrial facilities, distribution and/or datacenters for a permanent leadership role offering hybrid flexibility to local candidates in the greater Seattle area.

The Program Manager is responsible for the successful management and delivery of operations for one of Actalent's largest clients and our corresponding global design teams. This role collaborates closely with internal support functions to provide a great client experience while leading and directing project teams. The Program Manager ensures all projects within their account or account portfolio meet cost, quality, and schedule requirements. Additionally, this role provides overall guidance to achieve program goals, objectives, and deliverables, and drives new and expansion opportunities. The Program Manager maintains and grows relationships with key client stakeholders and employees to continually enhance program performance in support of client business goals.

Responsibilities

People Management

• Attract, interview, select, and induct a delivery execution team with industry knowledge to expertly lead and execute on projects.
• Manage resources in the program, including performance management and direction, issue resolution, and hiring and termination decisions.
• Provide ongoing professional growth opportunities for direct reports to include individual development plans, and overall program goals.

Program Management

• Support and direct the delivery execution team to facilitate workflow development, project scope development and risk assessment, issues resolution, and work forecasting and planning.
• Develop and manage program plans, budgets, schedules, and documentation including change management, risk mitigation, reporting, and managing and documenting acceptance criteria.
• Provide input and support to the delivery execution team to ensure quality deliverables and the modification of resources to maintain and enhance a profitable operation.
• Lead and coordinate a delivery execution team to foster collaboration and ensure effective communication.
• Plan, control, and allocate resources required to meet program requirements.
• Provide direction and innovation in service and/or process improvement, cost reduction, and recommendations for
• business process optimization and profit improvement.
• Ensures compliance with client's specifications, quality standards, regulatory requirements, company work rules, and procedures and safety requirements.
• Utilize program management skills including communication, presentation, time management, organization, and planning to successfully achieve program goals and objectives and program deliverables.
• Identify resource requirements by working closely with the client stakeholders.
• Prepare and deliver weekly and monthly status reports to Actalent Services Management and appropriate client recipients.

Operations Management

• In support with Delivery Manager, develop strategy for the client portfolio and direct and manage the operations for the account or location with overall responsibility for account growth and gross profit.
• Work with Actalent Services support teams to build robust systems and processes for performance management, billing and invoicing, operational support, and training and development.
• Work with internal Actalent Services support teams to resolve client issues related to invoicing, reporting, data integrity, etc.
• Drive net new and expansion scope or revenue opportunities by identifying those new opportunities.
• Facilitate the continuous improvement of processes, SOP creation, contracts, financials, and performance management.

Client Management

• Provide overall governance for the engagement and ensure that the terms of the MSA are met.
• Direct and manage the account or location operations through the overall responsibility of account growth and gross profit, client stakeholder management, and client satisfaction.
• Maintain strong relationships with all client stakeholders.
• Conduct Client Governance Touchpoints with clients and team to assess progress against the plan/deliverables.
• Support quarterly and annual business reviews with client stakeholders and Actalent Services executives.

Qualifications

• Team player with ability to work in a highly cross-functional and virtual environment
• BSc/BA degree in Architecture, Building Science, Engineering, Construction Management or related technical field
• PMP Certified a plus; proven knowledge of project management methods required
• Minimum 5 years of experience within facilities design, industrial design and/or engineering design services profession required for consideration.
• Minimum 2 years of experience in managing mid-size projects or programs; must have people-management experience
• Proven experience designing industrial facilities, including but not limited to: warehousing, distribution facilities, and product manufacturing plants
• SW & Tools: Proficient in CAD/Revit with experience coaching/mentoring designers utilizing Revit; Highly proficient in PC applications- MS Office suite of tools.
• Excellent oral and written communication skills with ability to effectively present to large customer groups
• Strong organizational and time management skills
• Demonstrated leadership abilities with managing large dispersed teams with diverse skillsets
• Ability to travel locally (greater Seattle area) to customer sites as needed

Compensation and Benefit Information

• $110,000-$140,000 Starting Base Salary, $10,000-$15,000 Annual Bonus Potential, Profit-Sharing, Monthly Cell Phone Allowance, 4 Weeks Paid Time-Off, 6 Paid Holidays, 401k (w/company match), M/D/V Benefits #fte26

Job Type & Location

This is a Permanent position based out of Bellevue, WA.

Pay and Benefits

The pay range for this position is $110000.00 - $140000.00/yr.

4 Weeks Paid Time-Off, 6 Paid Holidays, 401(k) w/company match, M/D/V Benefits

Workplace Type

This is a hybrid position in Bellevue,WA.

Application Deadline

This position is anticipated to close on Mar 30, 2026.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

Actalent is an equal opportunity employer.

About Actalent

Actalent is a global leader in engineering and sciences services. For more than 40 years, we've helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000+ extraordinary employees who connect their passion with purpose every day.

Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands.