HVAC Service Manager

HVAC Service Manager

Seeking HVAC professionals who want to take the next step in their career into a management role! If interested, please apply directly or email your resume to darwoodard@actalentservices.com.

Job Description

• We are seeking a Service Manager to oversee the Technicians and assist in managing the daily operations of the Service Department within a commercial and industrial HVAC company.

Responsibilities

• Schedule service calls and manage technicians.
• Handle customer requests and oversee billing.
• Create estimates and maintain inventory.
• Ensure compliance with safety regulations.
• Coordinate dispatching, scheduling, and provide customer coordination and technical support for field technicians.
• Assist in ordering and tracking parts, tools, and equipment.
• Support the scheduling of subcontractors.
• Provide technical support and training for service technicians.
• Develop training programs and review technicians' needs and requests.
• Enhance customer relations and communication.

Essential Skills

• Experience in HVAC service, particularly in commercial settings, with a minimum of 5 years.
• Strong knowledge of commercial and industrial HVAC systems and service.
• Ability to develop and implement training programs.

Additional Skills & Qualifications

• High school diploma or equivalent; associate degree or higher is preferred.

Work Environment

• The work environment consists of 70% office-based work and 30% fieldwork, providing a dynamic and engaging setting.
• Employees can expect competitive compensation based on experience, along with benefits such as paid time off, holidays, vehicle allowance, medical and dental coverage, an HSA, and a 401K plan.
• There are also opportunities for professional development to enhance your career.

Pay and Benefits

The pay range for this position is $40.00 - $45.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Rochester, NY.

Application Deadline

This position is anticipated to close on Oct 29, 2025.