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HR Specialist - hiring ASAP

Own the employee HR inquiry ticketing workflow and resolution process during coverage.
Chandler, Arizona, United States
Mid-Level
$35 – 37 USD / hour
12 hours agoBe an early applicant
Actalent

Actalent

Provides engineering and sciences talent solutions, including staffing, consulting, and workforce services for technology-driven and highly regulated industries.

HR Services Specialist

We are seeking an experienced HR Specialist to join our team on a 3–6 month contract basis to provide coverage while a team member is on leave. This employee-facing role focuses on responding to HR inquiries, managing employee tickets, and ensuring questions and concerns are addressed accurately and in a timely manner.

Responsibilities

  • Serve as the primary point of contact for employee HR inquiries submitted through an online ticketing system.
  • Respond directly to employees regarding benefits and enrollment questions, PTO and leave inquiries, payroll and tax-related questions, general HR policies and procedures, and employee relations concerns and complaints.
  • Triage and route issues to the appropriate internal HR or business teams when needed, ensuring timely follow-up and resolution.
  • Maintain clear, professional, and empathetic communication with employees at all levels.
  • Document cases and interactions accurately within HR systems.
  • Support day-to-day HR operations as needed during the coverage period.

Essential Skills

  • 3+ years of hands-on HR experience in a company of 300 people or more.
  • Strong knowledge of benefits, PTO, payroll/tax questions, and employee relations.
  • Experience speaking directly with employees on a daily basis.
  • Experience with data entry, inbound call handling, and customer support.
  • Proficiency in Microsoft Office, Workday, ADP, or similar HR programs.
  • Experience working with HR ticketing or case management systems.
  • Strong communication skills with the ability to handle sensitive or confidential matters professionally.
  • Ability to work independently and manage multiple inquiries simultaneously.

Additional Skills & Qualifications

  • Experience supporting a mid- to large-size organization.
  • Familiarity with HRIS platforms and internal case management tools.
  • Related education and/or certifications are advantageous.

Work Environment

This role offers a hybrid schedule with 3 days working from home and 2 days in the office, determined based on team needs and manager requirements. The HR team consists of 12 people in the semiconductor industry. The dress code is business casual, and the schedule is Monday to Friday, 7:30 AM to 4:30 PM, with start times flexible upon manager approval.

Job Type & Location: This is a Contract position based out of Chandler, AZ.

Pay and Benefits: The pay range for this position is $35.00 - $37.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a hybrid position in Chandler,AZ.

Application Deadline: This position is anticipated to close on Apr 20, 2026.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through:

  • Hiring diverse talent
  • Maintaining an inclusive environment through persistent self-reflection
  • Building a culture of care, engagement, and recognition with clear outcomes
  • Ensuring growth opportunities for our people

Actalent is an equal opportunity employer.

About Actalent

Actalent is a global leader in engineering and sciences services. For more than 40 years, we've helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000+ extraordinary employees who connect their passion with purpose every day.

Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.

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HR Specialist - hiring ASAP
Chandler, Arizona, United States
$35 – 37 USD / hour
Human Resources
About Actalent
Provides engineering and sciences talent solutions, including staffing, consulting, and workforce services for technology-driven and highly regulated industries.