Healthcare Support

Healthcare Support - Patient Access Navigator

Join our team as a Patient Access Navigator, where you will play a crucial role in supporting patient access to healthcare services. You will be responsible for confirming and scheduling appointments across all medical clinics, ensuring excellent customer service, and maintaining accurate patient records.

Responsibilities

• Confirm and schedule appointments for all medical clinics.
• Maintain superior customer service with patients, vendors, and coworkers.
• Confirm appointments and handle data entry tasks.
• Update patient information accurately.
• Manage inbound and outbound calls efficiently.

Essential Skills

• Experience in customer service and call center operations.
• Proficiency in scheduling and appointment management.
• Understanding of healthcare and patient care processes.
• Bilingual proficiency in Spanish.
• Familiarity with electronic health records.

Additional Skills & Qualifications

• At least 6 months of experience in healthcare.
• High school diploma or equivalent.
• Medical or dental assisting diploma or CNA license preferred.

Work Environment

Work in a dynamic call center environment equipped with a headset for efficient communication. Benefit from being part of a large medical group with opportunities for growth and a robust training program.

Job Type & Location

This is a Contract to Hire position based out of Santa Barbara, California.

Pay and Benefits

The pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Santa Barbara,CA.

Application Deadline

This position is anticipated to close on Oct 31, 2025.