Field Service Technician

Field Service Technicians

We are seeking Field Service Technicians to join our dynamic and innovative teams. These positions are part of the Aftermarket Parts Team. The role involves traveling with products once they are ready to ship, installing them, and training staff for new clients or equipment. This position requires individuals who are mechanically inclined, possess strong customer service skills, and can work autonomously. There are two teams - one sitting local to Cedar Rapids, Iowa and the other in Carol Stream, IL - will be traveling a majority of the time but will ideally be close to one of the two company sites. Can sit local in any surrounding states of Iowa.

Responsibilities

• Install, service, and troubleshoot products in full-cycle processes.
• Engage directly with clients and provide customer service support over the phone.
• Disassemble and reassemble equipment efficiently.
• Travel approximately 30-40 weeks per year, with durations of 2-3 weeks for large equipment and 1 week for small equipment.
• Train client staff on new products and equipment.

Essential Skills

• 2+ years of relevant experience.
• Exposure to PLC troubleshooting, preferably Siemens.
• Proficiency in reading BOMs and blueprints.
• Mechanical and electrical troubleshooting skills.
• Experience in industrial service and reverse engineering.

Additional Skills & Qualifications

• Knowledge of PLC programming, Allen-Bradley, Siemens systems.
• Experience with AutoCAD 3D, Solidworks, Inventor, and design.
• Ability to read and interpret blueprints.
• Preferably based in the Midwest, Iowa or neighboring states.
• Bachelor's or Associate's degree with hands-on work experience is ideal but not required.

Work Environment

This role is part of a family-oriented company with a supportive and innovative work culture. The organization employs 100 people, with 85 working directly onsite. The company is a leader in the HVAC duct manufacturing industry, supporting clients both nationally and globally. They operate as an OEM, with 90% of their work being made to order. Employees enjoy opportunities for professional development and career growth, along with engaging in various company events, such as Halloween parties for employees' kids. There is a one-year probation period before eligibility for bonuses and raises. The company values family and community, creating a welcoming environment for all employees.

Pay and Benefits

The pay range for this position is $80000.00 - $95000.00/yr.

Medical Plan - High Deductible Health Plan (HDHP)

Hospital, medical and surgical benefits provided under Preferred Provider Organization (PPO). Premium costs vary based on years of service.

Prescription Coverage

Opt-Out Bonus

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Dental Plan

Vision Insurance Plan

Short Term Disability (STD)

Long Term Disability (LTD)

Family Medical Leave Act (FMLA)

Mestek. Inc. Wellness Program

Wellness Program Flex Time

Life Insurance

Accidental Death & Dismemberment

Supplemental Group Term Life Insurance

Mestek, Inc. 401(k)

Mestek, Inc. Profit Sharing Plan

Vacation

Holidays

Bereavement Pay

Jury Duty

Military Leave

Time Off for Blood Donations

Tuition Reimbursement Program

Workplace Type

This is a fully onsite position in Chicago, IL.

Application Deadline

This position is anticipated to close on Sep 25, 2025.