Field Service Technician

Field Service Technician Role- Chicago, IL

Overview:

Our client, a leading manufacturer of electromechanical fare boxes used in public transportation (holding 80–85% of the U.S. market), is seeking a Field Service Technician to support both in-house and field operations.

Key Responsibilities:

• In-House Service (75%)
• Perform testing, troubleshooting, and repairs fare boxes at the component and board level.
• Use diagnostic tools and test equipment to identify and resolve issues.
• Report directly to the Field Service Supervisor.
• Field Service (25%)
• Travel nationally to perform repairs and installations on buses and trains.
• Commission new units and ensure proper functionality in real-world environments.

Qualifications:

• 1–3 years of experience in electromechanical or field service roles, or a technical college degree.
• Soldering experience and board-level circuit analysis and repair.
• Ability to read and interpret electrical and PCB blueprints.
• Strong communication skills; must be comfortable in client-facing situations.

Travel & Work Details:

• 25% travel initially, can increase to 50% post-training.
• Travel may begin within the first month of contract-to-hire.
• Weekend travel may be required; work environments vary (indoor/outdoor).
• Work hours range from 6 -10 PM on weekdays and 5-6 PM on weekends.
• Installation projects may last 1–7 days.
• All tools and travel expenses are covered by the client.
• Per diem: $55–$65/day.
• Compensation begins 2 hours before flight departure; return pay depends on work schedule.
• Overtime rates: 2x pay on Sundays, 1.5x pay on Saturdays.

Pay and Benefits

The pay range for this position is $23.50 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Chicago,IL.

Application Deadline

This position is anticipated to close on Oct 27, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actALENTaccommodation@actalentservices.com for other accommodation options.