Customer Service Admin - Entry Level

Customer Service Administrator – Entry Level

Location: Monticello, NY

Are you ready to kick-start your career in a dynamic, fast-paced environment? We're looking for a personable and detail-oriented Customer Service Administrator to join our team! If you thrive on helping people, enjoy solving problems, and want to grow your skills in customer service and administration, this is the perfect opportunity for you.

What You'll Do

• Be the friendly face and voice of our front desk and phone lines, assisting tow drivers, auto auction customers, insurance representatives, and individuals looking to salvage their vehicles.
• Handle data entry and filing tasks with accuracy and efficiency, ensuring car information is entered into our system correctly.
• Provide top-notch customer service both in person and over the phone, making every interaction positive and professional.

What We're Looking For

• Local to Monticello, NY – we value community and convenience.
• A relatable background in customer service or administrative support (experience in inbound calls is a plus!).
• Personable and approachable – you'll be the first point of contact for many customers.
• Strong attention to detail and ability to multitask in a busy environment.

Skills You'll Use

• Customer Service
• Inbound Call Handling
• Data Entry
• Administrative Support

Qualifications

• High School Diploma required
• Excellent communication skills
• Basic computer proficiency

Why Join Us?

• Entry-level role with growth potential – perfect for someone eager to learn and advance.
• Supportive team environment where your contributions matter.
• A chance to work in an industry that's always moving and evolving.

Ready to start your career with us? Apply today and bring your energy, personality, and commitment to customer care!

Job Type & Location: This is a permanent position based out of Monticello, NY.

Pay and Benefits: The pay range for this position is $15.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in Monticello, NY.

Application Deadline: This position is anticipated to close on Jan 7, 2026.