Senior Product Manager - Integrations And Core Services

Acoustic Senior Product Manager

We're a fast-growing SaaS company building innovative marketing technology that empowers businesses to deliver personalized, data-driven customer engagement at scale. Our culture is international, high-paced, and collaborative – but above all, friendly and open. We value people who communicate well, thrive in cross-functional teams, and enjoy solving complex challenges together.

We are seeking an experienced Senior Product Manager to lead the strategic development and execution of our Integrations and Core Services portfolio. This role is critical to enable seamless connectivity between Acoustic's platform and the broader martech/sales tech ecosystem while providing services that will enhance our customer's experiences.

What you'll do

• Collaborate with product leadership in defining and execution of the product strategy for integrations with eCommerce platforms, Customer Data Platforms (CDPs), CRM systems, ERP solutions, Cloud Data Warehouses, and Cloud Data Storage
• Identify, prioritize, and roadmap new integration opportunities based on market demand, customer feedback, and strategic business value
• Collaborate with engineering teams to design and deliver scalable integration solutions
• Partner with business development and external partnerships teams to establish and maintain strategic technology partnerships
• Drive roadmap for Connect's Core Services components including:
• Tenant provisioning and deprovisioning
• User management and access control systems
• Channel management capabilities
• Work closely with engineering, design, marketing, sales, and customer success teams

Success Metrics

• Integration adoption rates and time-to-value for new integrations
• Platform uptime and reliability metrics for core services
• Customer satisfaction scores related to integration and platform experience
• Revenue impact from integration-enabled deals and partnerships
• Reduction in support tickets related to integration and platform issues