Operations Executive (part Time) - 6 Month Fixed Term Contract

Operations Executive (Part Time)

Salary: £12.78 per hour, (£12,500 per annum) + Client Performance Bonus & Tech Provided

Office Location: Woking (GU21 5BH)

Working Pattern: Hybrid - 3 days per week from the Office, 2 days from home.

Contract: Fixed Term 6 Month Contract Monday – Friday 3.75 Hours per day - Part Time 18.75

What You'll Be Doing

Data Management

• Downloading and quality-checking retailer sales data daily.
• Ensuring master data is continuously accurate and aligned to our standard processes.
• Communicating issues promptly with stakeholders to ensure quick resolution.

Operational Support

• Managing the onboarding and offboarding process for Account starters and leavers.
• Creating, configuring, and testing field execution tools in line with client objectives.
• Responding to operational queries raised via Manage Engine and collaborating cross-functionally to resolve issues.
• Prioritising and managing all Account requests and escalating where appropriate.
• Supporting field teams with visual brief creation, documentation, travel bookings, and fleet-related queries.
• Contributing to territory and route optimisation using CACI.

Reporting & Financials

• Completing ad-hoc reporting and basic analysis.
• Managing and updating Account callfiles to required quality standards.
• Reconciling your company credit card and supporting reconciliation activity for operational expenditure.

Strategic & Other Responsibilities

• Contributing to continuous improvement and proposing new ways of working.
• Supporting reception cover when required.
• Completing one field visit per quarter.
• Following all company policies, including GDPR and Health & Safety.
• Taking accountability for your own personal development and training.

What We're Looking For

Strong organisational skills and an eye for detail.

Confidence working with data and using analytical tools or formulas.

Excellent communication skills and the ability to collaborate across teams.

A proactive mindset with the desire to improve processes and deliver great service.

Ability to manage multiple tasks and remain calm under pressure.

Why Join Us?

We are a genuinely values-driven, people-centric business. Our culture is built on collaboration, trust, and putting our people and clients at the heart of everything we do. If you're looking for a place where you can grow, contribute, and make a real impact, this is the role for you.

Why Work for Acosta Europe?

Comprehensive Healthcare – medical, dental, vision, plus life insurance and Employee Assistance Programme.

Generous Pension Plan – Growing contributions as your service increases helping you plan for the future.

Paid Time Off – 25 days holiday, plus UK bank holidays to recharge.

Paid Volunteering Day – Make a difference in your community.

Career Development – access to Acosta University and internal promotion programs.

Inclusive Culture – supportive, diverse, and values-driven environment.

Employee Engagement – social events, recognition programs, and wellness initiatives.

At Acosta Europe, we believe diversity and inclusion are the foundation of innovation and success. We welcome people from all backgrounds and experiences, creating a culture where everyone feels valued and empowered to thrive.