Account Manager - Remote Eligible

Account Manager

Mosaic is a leading North American Integrated Agency, specializing in Experiential Marketing, Sales and Merchandising, and Interactive. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and new ways to help our clients build their brands, amidst the evolving dynamic of empowered consumers leveraging new technologies.

What are we looking for? You are an experienced client service professional, who strives to "unlock amazing" in yourself and in your team each and every day! You are a business partner with not only your team but with your clients. You are a creative thinker who is not afraid to take chances.

What will you do? The Account Manager will service, retain, and grow their designated client in the consumer electronics portfolio.

Responsibilities:

• Project & Timeline Management: Manage all program timelines, milestones, and deliverables for your account. Proactively track progress against the plan, identify potential risks and implement mitigation strategies to ensure objectives are met. Deliver against and exceed client expectations.
• Client Services: Work closely with your client to oversee the planning, execution, delivery and reconciliation of multiple projects while working with cross functional teams including Field, Operations, Analytics, and Events.
• Adaptability: Respond to changing client, program, team and organizational needs and requirements with an ability to generate viable new approaches and solutions.
• Details Oriented: You are the voice of both your client as well as the program, you ensure accuracy of the details. Thorough note-taking, asking the important questions, thinking critically, and staying organized are all vital abilities.

Qualifications:

• Must have 3-5 years project management experience in an agency environment or in the wireless industry.
• Experience in the wireless and retail industry is an asset.
• Excellent attention to detail, multi-tasking & time management skills.
• Proven collaboration with cross functional teams within a working environment.
• Superb organizational skills – execution, and deliverables.
• Excellent Google Workspace skills (Google Sheets, Google Slides, Google Doc, etc).
• Reliable vehicle with a valid driver's license and ability to travel internationally.

About Us:

Mosaic is a part of Acosta Group – a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field marketing, to design and production. With a 35+ year history, Mosaic has office hubs in Chicago, Dallas, and Toronto and full reach across North America. We focus on creating brand experiences that connect brands with consumers in creative and relevant ways. Mosaic's ultimate mission is to propel our client's business, culture, and communities forward to make the human experience better. We are diverse, yet like-minded individuals, and we believe in taking risks and creating shared experiences, not just for our clients, but for each other. Every associate is given the keys to charter new ground as they collectively live in the moment of building memorable experiences together. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.