Parrish Services - Lead Sales Coordinator

Ace Hardware Home Services Sales Representative

Parrish Services is now an Ace Hardware Company. At Ace Hardware Home Services, we are backed by a brand that customers have trusted for over 100 years. You can trust that you can build a career you will be proud of. A career with excellent income, a consistent work schedule and opportunities for advancements. Your essential contributions will be appreciated, respected, and rewarded. Here you won't just "have a job," you will be helping us to reshape the future of home services by providing reliable, best-in-class service to your neighbors in your community.

Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted national service provider for home repairs - namely, plumbing, heating, cooling & electrical services. We call it "bringing helpful to your home" & it is our goal to deliver the same level of service, convenience & quality that you have come to expect from Ace Hardware.

We're looking for employees that believe in working with integrity, making a difference, showing up with a positive attitude & are committed to providing positive experiences for our customers and teams. Whether you're an apprentice just starting out, a journeyman or a general manager, we believe our size & growth ambitions will provide you with unique opportunities for advancement. We offer competitive pay & benefits including medical, dental & vision plans, 401(k), incentive opportunities & paid time off. We want you to succeed and advance – it's all about continuous improvement & empowering our employees to reach their full potential.

Job Duties

• Field all inbound calls for sales opportunities.
• Follow up on all lead opportunities from inbound e-mails, web contact forms, and lead aggregators: Angi's, Yelp, Google Local Services, Schedule Engine and Manufacturers.
• Manage sales schedule.
• Weekly sales reporting.
• Weekly KPI Reports
• Attending sales dept. meeting bi-weekly.
• Contact for sales for customers requiring service reappointments.
• More duties assigned by your manager.

Job Requirements

• Clear, confident, & effective communicator over the phone (with customers) and in person (with team)
• Sales aptitude
• Strong organization skills with attention to detail
• Strategic thinker who possesses the ability to anticipate problems and find solutions
• Good time-management, possessing the ability to balance priorities
• Self-starter and able to work successfully without supervision
• Results oriented, energized by achieving and exceeding goals
• Two years of customer service or inside sales experience
• Strong Computer skills - MS Office, database management, etc.
• This position is On-Site at our Manassas, VA location.

Physical Requirements

• Regularly required to sit, walk, and stand for several hours up to a full 8-hour workday.
• Talk and hear, both in person and by telephone
• Use hands repetitively to operate computers and standard office equipment.
• Reach with hands and arms lifting up to 15 lbs.
• Close vision, distance vision

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.

In addition to providing our employees a great culture, we offer competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including:

• Incentive/Commission/Bonus opportunities (Based on role / grade level)
• 401(k) retirement savings plan with matching company contributions, eligible on your first day!
• Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
• Warehouse Merchandise Discount!
• Paid time off & paid holidays (depending on role and month of hire)
• Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Customer Service and others). Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review.
• Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.

Equal Opportunity Employer Ace Hardware Home Services is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.