Parrish Services - Residential Plumber

Plumbing Technician

Compensation Details: $28–$32 per hour plus the potential to earn sales bonuses

Job Description

About Parrish Services: Helpful meets helpful. Parrish Services is now an Ace Hardware Home Services company! Now bringing helpful heating and cooling services to your home. Supporting over 5,800 neighborhood stores across the country, Ace Hardware is a company dedicated to helpful service in local communities. Much like Parrish Services, Ace Hardware is dedicated to delivering an amazing experience to every customer, every time. Ace Hardware stores are locally owned and operated, with the goal to be helpful in the aisle and now in the home. We are excited to grow Parrish Services together with Ace to continue to support the local community for years to come.

Job Duties

• Complete plumbing, drain cleaning and other related in-home service calls.
• Build and establish customer rapport to ensure we are providing great service.
• Educate and assist customers on their home, finance options, and maintenance plans.
• Provides technical support to customers.
• Understand your sales criteria and hold yourself accountable for exceeding revenue goals.
• Be professional and knowledgeable: keep current on manufacturer's products concerning installation, operation, maintenance, service, and repair.
• Troubleshoot, diagnose, identify, and repair residential plumbing tasks, ranging from faucet repairs, and water heater installations, to repipes with appropriate tools and materials for repair.
• Train and mentor apprentices as needed.
• Participate actively in all training exercises, morning meetings and retreats.
• Maintain a clean, organized job site and well-inventoried truck.
• Provide exceptional customer service. Present yourself as professional and knowledgeable to ensure the satisfaction of our customer base and to win referrals and repeat business.
• Commit to high standards of ethics, honesty, and integrity.

Job Requirements

• Must have a minimum of two years RESIDENTIAL experience.
• Sales experience is a plus
• Preference for knowledge in tankless, water treatment, and well pumps.
• Mechanical Aptitude.
• Valid Driver's License and Clean MVR.
• High standards for your work. Excellence & integrity matter to you.
• A growth-mindset and the want to get better every day.
• The ability to hustle & thrive under pressure.
• You can be a true team player with a positive attitude at all times.
• You are dependable and consistent in all areas.

Physical Requirements

• Physical dexterity in limbs and digits to operate hand and power-driven tools and equipment commonly used in the field.
• Physical ability to lift, carry, push, and/or pull up to 50 pounds on a regular basis, and occasionally up to 100 pounds.
• Ability to continually walk, stand, climb, stoop, bend, kneel, reach in all directions.
• Ability to maintain balance working off the ground using ladders, scaffolds, and/or mechanical lifts.
• Ability to climb stairs and ladders and work in high, precarious places.
• Ability to sit and/or stand for extended periods of time.
• Ability to work outside; exposed to heat and cold.
• Ability to see and read with or without vision aids.
• Ability to hear and speak to exchange information.
• Ability to perform maintenance duties and read blueprints, drawings, and specifications.

Why Should You Join Our Team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace Hardware Home Services, Inc. is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.

In addition to providing our employees a great culture, we offer competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including:

• Incentive/Commission/Bonus opportunities (Based on role / grade level)
• 401(k) retirement savings plan with matching company contributions, eligible on your first day!
• Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
• Warehouse Merchandise Discount!
• Paid time off & paid holidays (depending on role and month of hire)
• Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.
• You are joining a team that's committed to your success and invested in your future. We provide the tools, hands-on training, formal education, and coaching to help you become a trusted expert in your craft, grow your career, and make a meaningful impact serving co-workers, customers, and your community.
• Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.

* Benefits are provided in compliance with applicable laws, plans and policies.