Office Manager / Sales & Service

Office Manager

Ace Handyman Services Cedar Rapids and Iowa City, a locally-owned member of the Ace Hardware family, is looking for a full-time Office Manager with sales experience, to serve as the glue for a small team in our Marion office. Providing residential and commercial property maintenance and repair services throughout the corridor region, we are seeking an experienced professional to handle customer interactions, internal coordination, and administrative functions for our small team. This is not an entry level position and requires sales and customer service experience. Annual Pay Range: $40,000-$55,000, depending on skills and experience.

What we offer:

• Regular performance reviews with opportunities for pay increases
• Competitive hourly pay + allowances + incentives = great compensation package!
• Friendly, supportive, and flexible environment = no evenings or weekends!
• Paid holidays and vacation
• 401(k) plan
• Skills development and career-growth opportunities
• On-the-job training provided

Job requirements:

• Sales experience (minimum 7 years)
• Exceptional customer service skills / ability to build rapport over the phone
• Proficient in using technology
• Outstanding communication skills - verbal and written
• Basic math skills
• Energetic and self-motivated

Additional qualifications:

• Friendly, positive, customer-focused attitude
• Comfortable multi-tasking in a fast-paced, dynamic environment
• Organized and detail-oriented
• Clear communicator (verbal & written)
• Problem-solver
• Flexible, team player

Preferred Skills:

• Estimating experience
• Trades / Home Improvement / Construction industry background
• Accounting familiarity
• Service Titan software experience
• Social Media expertise
• Familiarity with general property terminology

Join our team and love your job again!

The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.

Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.