Client Services Coordinator

Client Services Coordinator

We're looking for a highly organized and friendly Client Services Coordinator to be the voice of Ace Handyman Services. You'll help customers book appointments, support our craftsmen with job details, and ensure each project runs smoothly from start to finish.

Key Responsibilities

• Book appointments via phone, email, and web leads
• Dispatch and support craftsmen with accurate job details
• Upsell additional services and promote memberships
• Collect payments and follow up on open invoices
• Maintain accurate records in ServiceTitan
• Provide excellent customer service throughout the project lifecycle

Qualifications

• Strong communication and customer service skills
• Experience in scheduling, sales, or admin roles preferred
• Comfortable with tech tools (ServiceTitan experience a plus)
• Detail-oriented and dependable
• Positive, professional attitude

Compensation & Benefits

• Competitive hourly pay + performance bonuses
• PTO
• Training and growth opportunities
• Supportive, veteran-led work environment

If you're ready to be part of a growing and respected construction services team, apply now! We're looking to fill this position quickly.

The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.

Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.