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IT Support Technician - Onsite
Provide 24x7 on-site IT support and manage hardware and network deployments
Pittsburgh, Pennsylvania, United States
Mid-Level
8 hours agoBe an early applicant
IT Support Technician
Location: Onsite in Pittsburgh, PA (Tuesday - Saturday 11pm - 7am)
Job Type: Full Time / Contract to Hire
Work Authorization: No Sponsorship
The A.C.Coy Company has an immediate need for an IT Support Technician. Ideal candidates must have 5 -10 years of prior Service desk or Operations support experience.
Responsibilities
- Operations team provides 24X7X365 on-site support
- Ensure all hardware/software problems/Infrastructure issues are logged (tickets) and the appropriate staffs are notified
- Perform equipment/network/fiber/copper installs and decommissions
- Handle production changes and system turnovers
Qualifications
Education:
- Bachelor's degree - Preferred
Experience Required:
- IT Service Desk or Operations support - 5 -10 years
- Windows 10/11, Active Directory, Ticketing system (Any will be considered) - 5+ years
- Installation and decommissioning of equipment/network/routers/servers - 1+ years
- Documentation experience - able to provide detailed write up of problem and resolution - 5+ years