Workplace Location Services Analyst

Workplace Location Services Analyst

Location: San Francisco, CA (Onsite Monday - Friday)

Deliver daily workplace operations and services onsite for a local office(s). Facilitate guest experience and support onsite meetings and events. Partner with meetings and events planners for large scale onsite initiatives. Ensure location safety and security protocols are followed. Overall, as a Workplace Location Services Analyst, you'll play a key leadership role in delivering exceptional onsite experiences, overseeing daily operations, and driving high-impact events and client engagements. This role requires a proactive, detail-oriented individual who can lead with confidence while working collaboratively across teams.

You'll take ownership of key workplace processes, contribute to strategic execution, and serve as a trusted resource for both clients and internal partners. Your ability to anticipate needs, maintain high standards, and think creatively under pressure will be critical to your success.

Key Responsibilities:

• Delivers daily workplace operations and services onsite for a local office(s)
• Facilitates guest experience and support onsite meetings and events
• Partners with meetings and events planners for large scale onsite initiatives. Ensure location safety and security protocols are followed
• Provide oversight of day-of and week-of activities to ensure workplace operations run smoothly and align with service standards
• Take end-to-end ownership of assigned processes with accountability for execution, results, and continuous improvement
• Identify service gaps and proactively offer solutions that elevate the overall experience
• Lead the planning, coordination, and delivery of onsite events—including developing event proposals, managing client communications, and overseeing logistics (e.g., catering, AV, setup, breakdown)
• Serve as the main point of contact during events, ensuring real-time problem solving and seamless guest experiences
• Model team best practices and drive operational excellence through clear communication, active participation, and cross-functional collaboration
• Contribute to a high-performing team culture by leading floor walks, supporting shared goals, and adapting to shifting priorities
• Host and lead client tours, ensuring the workplace is presented with attention to detail and aligned with brand standards
• Act as a workplace ambassador with a service-first mindset in all internal and external interactions
• Step in as needed to support front desk and reception duties, including greeting visitors, issuing credentials, and managing inquiries
• Act as a go-to resource for issue resolution and escalate appropriately to maintain service quality
• Serve as a subject matter expert for high-touch meetings, working closely with the Meetings & Events team to deliver flawless execution
• Manage reservations, coordinating room setup, catering, and AV services to optimize space usage and user satisfaction
• Create and maintain reports related to space utilization, event metrics, and operational trends
• Share feedback and insights to support continuous improvement in processes, service delivery, and workplace strategy

Job Requirements:

• Work schedule may vary based on business needs, with shift times ranging between 7:00 AM–4:00 PM, 8:00 AM–5:00 PM, or 9:00 AM–6:00 PM.
• Comfortable with lifting and moving office furniture and event materials; ability to lift up to 50 lbs.

Basic Qualifications:

• Minimum of 2 years of experience in workplace services, hospitality, events, or a related client-facing role

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

Role Location Hourly Salary Range:

California $21.97 to $49.57

Cleveland $20.34 to $39.66

Colorado $21.97 to $42.84

District of Columbia $23.37 to $45.63

Illinois $20.34 to $42.84

Maryland $21.97 to $42.84

Massachusetts $21.97 to $45.63

Minnesota $21.97 to $42.84

New York/New Jersey $20.34 to $49.57

Washington $23.37 to $45.63

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™. Join Accenture to work at the heart of change.