Sw/app/cloud Tech Support
Accenture
Infrastructure Services Application Tech Support Practitioner
Client & Project: Infrastructure Services is a leading provider of infrastructure services in the region, with a focus on delivering high-quality solutions to clients.
Responsibilities: As an Entry-Level to Mid-Level Application Tech Support Practitioner, you will be responsible for providing technical support for issue management. Your day-to-day activities will include troubleshooting and resolving technical issues, managing customer relationships, and collaborating with cross-functional teams to ensure project success. You should have advanced proficiency in Issue Management.
Provide technical support for issue management
Troubleshoot and resolve technical issues
Manage customer relationships
Collaborate with cross-functional teams to ensure project success
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplacesâ„¢. Join Accenture to work at the heart of change.