Social Media Support Agent

Join Accenture Niagara's Growing Team as a Social Media Content Creator!

Do you love discovering and following social media creators? Have a passion for content creation? This exciting opportunity is for YOU! We're looking for Media Experts to support our new Social Media Content Creators, helping them grow their following, engage their audience, and maximize their platform potential. Build relationships, educate, and make a real impact in the social media space!

What Sets Us Apart:

• $19.23/hour starting wage + $1000 sign-on bonus!
• Fast-track growth opportunities – many of our new hires advance within 6–12 months.
• Ranked a Canada Top Employer for 13 years running!

What We Offer:

• Competitive pay with annual merit increases
• Comprehensive benefits package: health, dental, wellness programs, RRSP, paid time off, and more!
• Full-time, schedules between 35-44 hours/week
• Paid, comprehensive training (2-8 weeks)
• Post-training coaching and support for up to 3 months
• A supportive, inclusive work culture with a sense of community and volunteer opportunities
• NOC Code 6552

Your Role:

• As a Media Expert, you'll be the go-to point of contact for our Creators, helping them build their brands and achieve success on social media. Your day-to-day includes:
• Educating Creators on platform strategies and technology
• Analyzing trends and key metrics to drive success
• Managing relationships with ~300 partners, supporting them through calls, emails, and outreach
• Presenting tailored solutions to help partners grow their brands

Basic Qualifications:

• 1+ year of customer service experience
• High School Diploma or equivalent
• 6+ months in Marketing/Social Media/Sales or internship in these fields
• Excellent written and verbal communication skills
• A passion for social media and customer service

Preferred:

• Social media experience
• Familiarity with online ads and digital tools

Ready to make an impact in the social media world? Apply today!

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.