Servicenow Developer

ServiceNow Developer

We are seeking experienced professionals to join our team in as a ServiceNow Developer. The role involves working in a fast-paced environment, collaborating with cross-functional teams, and managing multiple projects simultaneously.

Responsibilities:

• Design, develop, and customize ServiceNow applications and modules.
• Create and configure workflows, business rules, UI policies, client scripts, and other platform components.
• Develop custom applications and integrations using ServiceNow's scripting languages (e.g., JavaScript, Glide API).
• Perform regular platform upgrades and patches to ensure optimal performance and security.
• Troubleshoot and resolve technical issues related to the ServiceNow platform.
• Integrate ServiceNow with third-party tools and systems using APIs, web services, and other integration methods.
• Develop and maintain data integrations between ServiceNow and other enterprise systems.
• Work closely with business stakeholders to gather and analyze requirements.
• Collaborate with IT teams, project managers, and other developers to deliver solutions that meet business needs.
• Conduct unit testing, system testing, and user acceptance testing (UAT) for developed solutions.
• Create and maintain technical documentation, including design specifications, user guides, and training materials.
• Follow ServiceNow development best practices and coding standards.
• Ensure compliance with ITIL processes and organizational policies.

Required Skills and Qualifications:

• Proficiency in ServiceNow development, including scripting (JavaScript, GlideScript, etc.).
• Experience with ServiceNow modules such as ITSM, ITOM, HRSD, CSM, or SecOps.
• Knowledge of web technologies (HTML, CSS, XML, REST/SOAP APIs).
• Familiarity with ITIL processes and frameworks.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities.

Preferred Qualifications:

• ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer, Certified Implementation Specialist).
• Experience with Agile or Scrum methodologies.
• Knowledge of database concepts and SQL.

Australia Working Rights:

• Australian Citizenship is mandatory for this role.
• Due to the security requirement of the role NV1 Security clearance is a requirement.
• Candidates with Baseline clearance ready to move to NV1 Security level may be considered for the role.