Service Management Practitioner

Service Management Practitioner

Support the delivery of programs, projects, or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda.

Must have skills: Infrastructure Service Management

Good to have skills: NA Minimum 2 year(s) of experience is required

Educational Qualification: 15 years full time education

Summary: As a Service Management Practitioner, you will support the delivery of programs, projects, or managed services. Your typical day will involve coordinating various projects through effective contract management and shared service coordination. You will also focus on developing and maintaining relationships with key stakeholders and sponsors, ensuring high levels of commitment and enabling the strategic agenda of the organization.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Facilitate communication between project teams and stakeholders to ensure alignment and clarity.
• Monitor project progress and provide regular updates to stakeholders, ensuring transparency and accountability.

Professional & Technical Skills:

• Proficiency in Infrastructure Service Management.
• Strong understanding of service delivery frameworks and methodologies.
• Experience in managing stakeholder relationships effectively.
• Ability to coordinate multiple projects simultaneously while maintaining quality standards.
• Familiarity with contract management processes and best practices.

Additional Information:

• The candidate should have minimum 2 years of experience in Infrastructure Service Management.
• This position is based at our Mumbai office.
• A 15 years full time education is required.

About Accenture

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