Service Management Practitioner

Service Management Practitioner

Support the delivery of programs, projects, or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda.

Must have skills: Infrastructure Service Management

Good to have skills: NA Minimum 5 year(s) of experience is required. 15 years full time education required.

As a Service Management Practitioner, you will support the delivery of programs, projects, or managed services. Your typical day will involve coordinating various projects through effective contract management and shared service coordination. You will also focus on developing and maintaining relationships with key stakeholders and sponsors, ensuring high levels of commitment and enabling the strategic agenda of the organization.

Roles & Responsibilities:

• Expected to be an SME.
• Collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Facilitate training and development opportunities for team members to enhance their skills.
• Monitor project progress and ensure alignment with organizational goals.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Infrastructure Service Management.
• Strong understanding of service delivery frameworks and methodologies.
• Experience with stakeholder management and relationship building.
• Ability to analyze and improve service management processes.
• Familiarity with project management tools and techniques.

Additional Information:

• The candidate should have minimum 5 years of experience in Infrastructure Service Management.
• This position is based at our Indore office.