Service Management Practitioner
Accenture
Service Management Practitioner
Support the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda.
Must have skills: Configuration & Release Management
Minimum 5 years of experience is required. 15 years full time education is required.
As a Service Management Practitioner, you will support the delivery of programs, projects, or managed services. Your typical day will involve coordinating various projects through effective contract management and shared service coordination. You will also focus on developing and maintaining strong relationships with key stakeholders and sponsors, ensuring high levels of commitment and enabling the strategic agenda of the organization.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor project progress and ensure alignment with strategic objectives.
Professional & Technical Skills:
- Proficiency in Configuration & Release Management.
- Strong understanding of project management methodologies and frameworks.
- Experience in stakeholder management and relationship building.
- Ability to analyze project risks and develop mitigation strategies.
- Familiarity with tools and software used for configuration and release management.
This position is based at our Bengaluru office.