Sales Prog & Incentive Mgmt Sr Analyst

Sales Prog & Incentive Mgmt Sr Analyst

Transforming sales to become a future-ready and digital B2B revenue engine. The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles. A set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit.

What are we looking for? Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices. Required Skills and Qualifications: Strong attention to detail and accuracy in data entry. Excellent communication and interpersonal skills to interact with customers and internal teams. Analytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insights. Should have experience working with large datasets. Sales Knowledge: Understanding of sales processes, key performance indicators (KPIs), and sales methodologies. Compensation Implementation: Expertise in implementing and structuring sales incentive plans, including commission structures and performance-based rewards. Communication Skills: Excellent written and verbal communication skills to effectively convey complex information to various stakeholders. Technical Proficiency: Proficient in data analysis tools, CRM systems, and sales incentive management software. Project Management: Ability to manage multiple projects simultaneously, meet deadlines, and prioritize tasks. Ability to establish strong client relationship. Ability to manage multiple stakeholders. Adaptable and flexible. Collaboration and interpersonal skills. Problem-solving skills.

Roles and Responsibilities: Rebate Program Management 1. Support end-to-end rebate lifecycle from contract interpretation to payout execution 2. Apply rebate slabs, tiered discounts, and customer-specific agreements to validate rebate amounts 3. Ensure rebate data accuracy based on transaction-level details. Data Analytics & Insights 1. Track rebate performance, accruals, and financial exposure 2. Create dashboards/reports on rebate utilization, distributor trends, and exceptions 3. Highlight variances in forecasts vs. actual payouts. Financial Accuracy & Compliance 1. Ensure proper documentation of rebate calculations to support audits and compliance checks 2. Partner with finance teams to validate accrual postings and ensure accurate payout processing. Cross-Functional Collaboration 1. Work with sales, finance, and commercial teams on rebate clarifications 2. Escalate discrepancies and support resolution of disputes with internal stakeholders. System & Process Management 1. Update and maintain rebate data in ERP/CRM systems (SAP, Oracle, Vistex) 2. Support automation and process improvements for rebate calculation accuracy and efficiency. Forecasting & Planning 1. Support scenario modeling to assess the financial impact of new rebate programs or changes to existing structures.

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