Sales Operations Senior Analyst

Ecosystem Sourcing Analyst

Provide sales process support to client teams, Ecosystem Sales Directors, other internal operations teams, and interfacing functional areas. Work closely with the Resale leads in supporting order execution and process application for client teams.

The Global Specialized Resale Team works closely with sales enablement teams across the globe and our strategic technology partners/alliances, to drive resale of Cloud subscription technology and services through our client IT and Procurement organizations. The team supports clients across Market Units in all geographies.

Our goal is to build our Ecosystem relationships with key Cloud technology partners (including Microsoft, Google, Amazon) in order to provide resale revenue opportunities for our Ecosystem Clients across MUs.

An Ecosystem Sourcing Analyst needs to have excellent written and oral communication skills. Must be able to work closely with the sales and finance teams to achieve goals and objectives.

Primary responsibilities include:

• Work independently with minimal supervision
• Ability to work in rotating shift
• Demonstrate knowledge of Sales Operations and how to support stakeholders with the expertise in specific area of responsibility
• Bridge communication gaps between sales, finance, and technical teams to resolve high-priority escalations and drive alignment on cloud operations process
• Demonstrate knowledge of supporting tools such as SAP and ServiceNow
• Work efficiently using Google Workspace and Microsoft Applications
• Lead the end-to-end resale lifecycle, including complex quoting, provisioning, and invoicing
• Execute order entry and provisioning for Cloud resale transaction and internal teams
• Perform reporting on Cloud related transactions
• Monitor and review all Cloud deals closed for quality control and accuracy in accordance to internal policies
• Support global Ecosystem Sales Directors (ESDs) and Ecosystem Sales Enablement (ESEs) on Cloud Operations
• Support ESEs on tracking resale orders in North America, Asia Pacific, and Europe.

Knowledge & Skill Requirements:

• Oral & written communication skills
• MS Office Tools i.e. Excel and Powerpoint
• Extreme attention to detail and thrives working in a fast-paced environment

Educational Qualification

Must have:

• Undergraduate degree
• English language fluency (oral and written)

Good to have:

• Degree in Finance or related field

Skills & Work Experience

Must have:

• A minimum of 3 years of experience in procure-to-pay or quote-to-cash, with proven track record in the Finance field.
• Accuracy and attention to detail; ability to prioritize own workload and manage downstream stakeholders and resources.

Good to have:

• Experience with working with Cloud providers such as Google, Microsoft or Amazon.
• Strong oral and written communications skills
• Quality assurance/thoroughness.
• Ability to work under minimal supervision and guidance.
• Ability to work effectively in a remote, virtual, global environment.

Other requirements:

• Must be flexible with work hours according to shifting business needs.
• Must have excellent internet connectivity and distraction-free environment for working at home, in accordance with local guidelines.
• Additional Comments: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.