Sales Operations Manager

Sales Operations Manager

Candidate should have overall experience 15+ years with 8+ years of experience in operational excellence, process improvement. Preferably in a GBS or a BPO organization. Working with senior level of the organisation. Partnered with client organisations in driving and delivering change. Proven track record of leading large-scale process improvement and automation initiatives in a global, matrixed environment. Experience in managing risk and controls frameworks and driving operational compliance. Deep expertise in Lean Six Sigma methodologies and operational excellence principles. Strong understanding of automation technologies and tools, with the ability to drive technology-driven process improvements. Excellent leadership and collaboration skills, with the ability to influence cross-functional teams and stakeholders. Analytical mindset with strong problem-solving capabilities and attention to detail. Outstanding communication and presentation skills, with the ability to clearly articulate complex concepts to diverse audiences.

Domain skills: Sales Operations, Sales Enablement, Pricing & Rebate management. Good understanding of Go To Market models. Exceptional leadership, team-building and motivational skills. Gained substantial experience in the technology (High Tech and Software) sector, driving initiatives that improved online presence and customer engagement on a global scale. Result oriented leader managing teams of 150+ HC working in remote and hybrid environment. Deep expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology. Successfully navigated and collaborated across diverse cultural landscapes in Americas, Europe and AsiaPacific, enhancing cross-border teamwork and communication. Proven record in complex problem solving and executive escalation management. Strong analytical and logical skills to interpret metrics and drive actionable insights.

Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility. The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors. Requires adherence to strategic direction set by senior management when establishing near-term goals. Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach. Some latitude in decision-making in involved. You will act independently to determine methods and procedures on new assignments. Decisions individual at this role makes have a major day to day impact on area of responsibility. The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture. Please note that this role may require you to work in rotational shifts.

About Accenture: We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™. Join Accenture to work at the heart of change.