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Sales MDF Program Analyst - Remote Eligible

Implement and administer sales MDF programs to optimize sales incentives and performance
San José, Costa Rica
Mid-Level
20 hours agoBe an early applicant
Accenture

Accenture

A global professional services company offering consulting, technology, and outsourcing services to a wide range of industries.

Sales MDF Program Administrator

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability.

Responsible for implementing, and administering sales MDF programs, and accurately calculate commissions by analyzing marketing and sales data, collaborating with client, and monitoring program effectiveness.

Key responsibilities:

  • MDF Plan Implementation: Implement the client provided plan and maintain sales MDF plans, including metrics, targets, payout structures, and performance thresholds, considering different sales channels and product lines.
  • Data Analysis: Collect, analyze sales data to assess sales performance against targets, identify trends, and evaluate the effectiveness of plans.
  • Sales Alignment: Collaborate with client to ensure MDF plans are aligned with overall business goals and sales strategies.
  • Communication and Training: Clearly communicate MDF plan details to sales teams, provide training on program mechanics, and address any questions or concerns.
  • Performance Monitoring: Track sales performance against MDF plan metrics and publish.
  • Compliance Management: Ensure all MDF programs comply with company policies, regulatory requirements, and legal standards as shared by the client.
  • System Administration: Manage the sales MDF calculation system, ensuring accurate data input and timely commission payouts.
  • Stakeholder Management: Collaborate with cross-functional teams including finance, HR, and sales operations to ensure smooth implementation and administration of MDF programs.

Required qualifications:

  • High school Diploma
  • Advanced English (C1)
  • Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets.
  • Knowledge of industry-specific sales processes and best practices
  • Strong attention to detail and accuracy in data entry
  • Excellent communication and interpersonal skills to interact with customers and internal teams
  • Strong analytical mindset with ability to analyze data from various reports and provide insights
  • Should have experience working with large datasets
  • Understanding of sales processes, key performance indicators (KPIs), and sales methodologies
  • Expertise in implementing and structuring sales incentive plans, including commission structures and performance-based rewards
  • Excellent written and verbal communication skills to effectively convey complex information to various stakeholders
  • Proficient in data analysis tools, CRM systems, and sales incentive management software
  • Ability to manage multiple projects simultaneously, meet deadlines, and prioritize tasks

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™. Join Accenture to work at the heart of change.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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Sales MDF Program Analyst - Remote Eligible
San José, Costa Rica
Sales
About Accenture
A global professional services company offering consulting, technology, and outsourcing services to a wide range of industries.