Sales Force UX/UI Designer - Remote Eligible

Senior UX/UI Designer

As a senior UX/UI Designer at Accenture South Africa, you will contribute to the creation and delivery of user-centered digital products. You will own and lead assigned features and lead and support more junior designers, in collaboration with the current design leadership. You will focus on executing design solutions that meet user needs, align with business goals, and work seamlessly with technology. This role is hands-on, involving research, interaction design, visual design, prototyping, and collaboration with cross-functional teams. You will gain exposure to product strategy, design systems, and emerging technologies, building the foundation for a career in product design.

Responsibilities & Activities:

Design Execution

• Produce high-quality UX and UI deliverables, including wireframes, prototypes, and final visual designs.
• Produce design work across Salesforce interfaces, but there will also be requirements to design for headless responsive web and native mobile app designs.
• Apply established design systems and contribute to their evolution to ensure consistency, accessibility, and scalability.
• Iterate on designs based on feedback from users, stakeholders, and developers.

User Research & Insights

• Assist in conducting user research, such as interviews, surveys, and usability tests, to understand user behaviors and needs.
• Analyze research findings and support the creation of personas, journey maps, and other user-centered artifacts.
• Benchmark competitors and industry best practices to inform design decisions.

Interaction & Visual Design

• Define information architecture, user flows, and interaction models for clear and intuitive experiences.
• Develop low- to mid-fidelity wireframes and translate them into polished UI designs.
• Build interactive prototypes to test concepts and gather feedback from users and stakeholders.

Leadership, Collaboration & Communication

• Own and lead key feature designs.
• Manage, support, and grow a team of allocated designers, reporting directly into the existing design senior management team.
• Work closely with Product Owners, developers, and other designers to deliver features that meet business and user needs.
• Participate in agile ceremonies, providing design input to sprint planning, reviews, and retrospectives.
• Present design concepts and rationale to peers and stakeholders in a clear, engaging manner.
• Support team knowledge sharing by documenting design decisions and contributing to case studies or design showcases.

Testing & Continuous Improvement

• Assist with usability testing and A/B testing to validate design solutions.
• Apply insights from data, user feedback, and testing to improve product experiences.
• Stay current with UX/UI trends, tools, and methodologies to continuously improve skills and practice.

Job Requirements:

• 5+ years' work experience in UX, UI, and product design, ideally in consultancy or digital product environments.
• Experience designing Salesforce interfaces.
• Salesforce certifications will be considered an advantage.
• Tertiary qualification in Design, HCI, or a related field.
• Hands-on experience with Figma, prototyping tools, and the MS Office suite.
• Understanding of user-centered design principles, accessibility, and responsive design.
• Strong visual design and interaction design skills, with attention to detail.
• Portfolio demonstrating design work, problem-solving, and execution across UX and UI.
• Good collaboration, communication, and presentation skills.
• Positive, proactive, and growth-oriented mindset with the ability to learn quickly and adapt.

About Accenture:

Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data, and AI with unmatched industry experience, functional expertise, and global delivery capability. Our broad range of services, solutions, and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners, and communities.

Equal Employment Opportunity Statement:

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status, or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.