Sales Development Rep Analyst

Sales Development Rep. Analyst

Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data.

Responsibilities

• Leverage prospecting tools and CRM systems to proactively research, identify, qualify, and target the most promising outbound leads for strategic outreach.
• Employ creative outreach strategies to connect with prospective clients, tailoring your approach based on seasonal opportunities, product offerings, and market insights.
• Serve as the first point of contact for outbound prospects, initiating high-impact conversations and generating interest through cold calls, targeted emails, and social engagement.
• Listen actively to business needs, validate challenges, and skillfully address and overcome objections to build trust and drive engagement.
• Maintain accurate and up-to-date records of all prospect interactions and build a robust pipeline of qualified leads within the CRM, ensuring detailed follow-up during the sales process and effective handovers between high potential prospects and Account Executives.
• Analyze outreach performance and industry trends to identify opportunities for process improvement and optimize prospecting strategies.
• Strive to achieve and exceed individual and team KPIs related to pipeline generation, outreach activity, and qualification metrics, consistently contributing to overall business growth.
• Stay informed on product developments, industry best practices, and competitive trends to effectively communicate value propositions and represent the organization in the market.
• Work collaboratively with the Marketing team to utilize data-driven insights for targeting efforts, and partner with Account Executives to maintain alignment on sales strategies and bridge operational gaps.

Basic Qualifications

• Minimum 1 year of experience in sales
• Minimum 1 year of experience working with CRM tools such as Salesforce to manage leads, pipeline, and track sales activities efficiently.

Preferred Qualifications

• Experience in lead generation and qualifying leads
• Experience in outbound calling
• Experience in digital ads sales or with a digital marketing agency.
• Exceptional written and verbal communication skills, with the ability to convey complex ideas simply and persuasively.
• A self-starter with a positive attitude and a passion for building relationships with prospects.
• Excellent research skills and a proactive approach to prospecting new business opportunities.
• Proven track record of meeting or exceeding sales targets and goals in a performance-driven environment.
• Demonstrated adaptability and multitasking ability in a dynamic, fast-paced environment.
• Problem-solving skills and an innovative approach to challenges.
• Strong analytical abilities focused on data-driven decision making.
• Proficient with Office and G-Suite collaboration tools for seamless day-to-day operations.

This is a hybrid role.

Collaborate and connect with the broader Accenture community when attending optional frequent networking and teambuilding events, training sessions and team office days at Accenture's downtown Toronto office location.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.Join Accenture to work at the heart of change.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.