Procure To Pay Operations Associate

Procure To Pay Operations Associate

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song—all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

The Invoice Resolution Specialist is responsible for investigating and resolving all vendor and internal billing inquiries and discrepancies to ensure timely and accurate payments. This role works closely with Accounts Payable, Procurement, and vendors to ensure compliance with company policies and maintain strong supplier relationships.

What are we looking for?

• Proven experience in Accounts Payable, billing, or a similar finance role.
• Strong analytical and problem-solving skills with meticulous attention to detail.
• Excellent communication and interpersonal skills for working with both vendors and internal teams.
• Solid understanding of basic accounting principles and invoicing processes.
• Ability to work independently, prioritize tasks, and manage a high-volume workload.
• Proficiency in Microsoft Excel and experience with an accounting software or ERP system (e.g., SAP). Contract Management experience would be an advantage.

Roles and responsibilities:

• Investigate and resolve discrepancies by comparing invoices against purchase orders, receipts, and contracts.
• Communicate directly with vendors to resolve invoice and payment issues, respond to inquiries, and maintain positive relationships.
• Work with internal departments, such as invoicing/payments team, to obtain documentation and resolve issues related to missing or incorrect information.
• Process and track corrected invoices and credit memos in the accounting system.
• Identify and report on recurring invoicing issues to recommend process improvements and enhance efficiency.
• Assist with month-end reporting activities.
• Ensure all invoicing activities comply with company policies, financial regulations, and audit requirements.
• Maintain accurate and organized records of all invoice-related correspondence and resolutions.
• Generate reports on invoice resolution status and metrics for management review.