Order To Cash Operations Analyst

Order To Cash Operations Analyst

You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team oversees the entire processes that start from customer inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries).

What are we looking for?

• Excellent communication skills in English & ARABIC
• Prior collections experience
• Commerce graduate
• Flexible with shifts

Roles and responsibilities:

• Analysis and solving of lower-complexity problems
• Interaction with peers within Accenture before updating supervisors
• Limited exposure with clients and/or Accenture management
• Moderate level instruction on daily work tasks and detailed instructions on new assignments
• Decisions made impact your own work and may impact the work of others
• Individual contributor as a part of a team, with a focused scope of work
• Rotational shifts