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L3 Concierge Business App Support - 5899067

Provide expert technical support for enterprise business applications and user devices
Houston
Senior
$5,442 – 6,442 USD / hour
23 hours agoBe an early applicant
Accenture

Accenture

A global professional services company offering consulting, technology, and outsourcing services to a wide range of industries.

Accenture Flex

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Job Description :

Join our dynamic team and embark on a journey where you will be empowered to perform independently and become an SME. Required active participation/contribution in team discussions will be key as you contribute in providing solutions to work related problems. Let's work together to achieve greatness!

Responsibilities :

  • Using strong technical background and understanding to utilize Business applications used by our stakeholders
  • Succinctly convey technical notions to leadership; use strong analytical and problem-solving skills to identify and resolve technical issues; Experience in providing high-quality customer service and handling stakeholder inquiries
  • Utilize superior problem-solving approach
  • Leverage technical expertise and creativity to develop innovative solutions and think beyond the current issue to prevent future occurrences; Windows 11, Microsoft Azure Virtual Desktop, Laptops, Desktops, peripherals headsets, monitors, audio devices. Mobile - Apple iPhone/iPad/IOS, BYOD, Microsoft 365 Suite One Drive, One Note, Outlook, Word, Excel, PowerPoint, Microsoft Teams.

Basic Qualifications:

  • Minimum of 5 years of experience in technical service delivery with focus on business applications (For example: Windows 11, Microsoft Azure Virtual Desktop, peripherals headsets, monitors, audio devices, Mobile Apple iPhone iPad IOS, BYOD, Microsoft 365 Suite One Drive, One Note, Outlook, Word, Excel, PowerPoint, Microsoft Teams)

Preferred Qualifications:

  • Bachelor's or Associate's degree

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below.

California - $54.42 - $64.42

Colorado - $54.42 - $64.42

District of Columbia - $54.42 - $64.42

Illinois - $54.42 - $64.42

Minnesota - $54.42 - $64.42

Maryland - $54.42 - $64.42

New York/New Jersey - $54.42 - $64.42

Washington - $54.42 - $64.42

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.Join Accenture to work at the heart of change.

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L3 Concierge Business App Support - 5899067
Houston
$5,442 – 6,442 USD / hour
Support
About Accenture
A global professional services company offering consulting, technology, and outsourcing services to a wide range of industries.