IT Support Specialist With German

IT Support Specialist

Join our team as an IT Support Specialist and become a key player in supporting and optimizing Microsoft Azure environments for our clients. You'll be at the forefront of technical troubleshooting, user support, and process orchestration, ensuring seamless operations and high customer satisfaction.

At our company, you'll have the opportunity to upskill in the latest cloud technologies, earn industry-recognized Azure certifications, and advance your career towards senior specialist roles.

Your mission:

• Analyze and resolve technical issues within the MS Azure environment, taking responsibility for the administration, troubleshooting, and optimization of cloud services and infrastructure
• Resolve simple and medium complexity IT incidents efficiently
• Manage, distribute, and escalate incidents to appropriate support groups
• Serve as the primary contact for incoming helpdesk calls, providing timely and professional support to client business users
• Deliver IT services, user training, and support to client employees
• Communicate effectively with affected users, business groups, and technical teams to orchestrate solutions

Who you are:

• Previous experience as a Technical Support Specialist or System Administrator
• Solid understanding of general IT infrastructure
• Basic hands-on experience with Microsoft Azure environments
• Communication, interpersonal, and troubleshooting skills
• Willingness to deepen your cloud expertise
• Fluent German and English language skills

Nice to have:

• Microsoft certifications such as: AZ-900, AZ-104

Almost a match? Don't worry — apply anyway! We value potential just as much as experience.

Get in contact:

Any questions? Then please send an email to your recruiter michal.martinko@accenture.com

We look forward to receiving your application!

What's in it for you?

Accenture offers a competitive compensation package. As required by the Slovak law we hereby state, that the legal monthly minimum gross base pay starting from 2000€ to 3000€ depending on your professional and personal qualifications in the required areas.

Recognition:

• Guaranteed paid overtime or overtime vacation
• German language bonus up to 400€ monthly/gross depending on language proficiency and level of seniority
• Flexible Benefit System - budget to be spent on services of your choice
• Employee share purchase plan
• Competitive bonus structure
• Refer-a-Friend – get a bonus in the employee referral program
• Loyalty rewards

Flexibility:

• Flexible working arrangements (time & place of work)

Future:

• Wide range of trainings and expert lectures
• Regular performance review and career growth possibilities
• Ongoing career guidance and mentoring (Global Mentoring Program, Lean In)
• Employee share purchase plan

Family & Health:

• 3 extra days off
• Sick leave salary compensation (up to 100%)
• Home-office equipment
• Family oriented benefits (Wedding, Parental and Baby days-off and bonuses)
• Employee assistance services (professional psychological, financial and legal help)
• Multisport card

About Accenture:

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™. Join Accenture to work at the heart of change.