IT Service Management Team Lead

IT Service Management Team Lead

Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data, and AI with unmatched industry experience, functional expertise, and global delivery capability. Our broad range of services, solutions, and assets across Strategy & Consulting, Technology, Operations, Industry X, and Accenture Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners, and communities.

Within Operations, we are growing our Sales Delivery Team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights. Take a modern approach to selling by harnessing the power of rich data, innovative technology, and advanced AI to help some of the world's leading companies to drive demand; create pipeline; qualify and nurture opportunities; close sales; and drive renewal. Join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work. As an Enablement PM, you will assist in closing regional awareness and skilling gaps amongst Microsoft Partners so that they can be equipped and empowered to drive business.

Roles and responsibilities include:

• Build relationships and dialogue with Partners and Partner Development Managers (PDMs)
• Create skilling plans based on calls with Partners and PDMs
• Conduct field office hours
• Support partner selection and empowerment, leveraging and, where needed, adapting existing methods and procedures
• The person would require understanding of the strategic direction set by senior management as it relates to team goals
• Primary upward interaction is with direct supervisor
• May interact with peers and/or management levels at a client and/or within Accenture
• Guidance would be provided when determining methods and procedures on new assignments
• Decisions made by you will often impact the team in which they reside
• Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
• Please note that this role may require you to work in rotational shifts

Qualifications: Any Graduation