Inside Sales Account Representative - Remote Eligible

Inside Sales Account Representative

Professionals build on a customer-centric service strategy to deliver foundational organization, business process, and technology capabilities required to deliver an optimal customer service.

A professional at this position level within Accenture has the following responsibilities:

• Demonstrate commitment to consultative sales in service of client goals.
• Manage a portfolio of advertisers of small to medium-sized businesses to grow revenue with higher product savviness.
• Research and discover fundamental understanding of vertical(s)/market(s) industry and client business models.
• Identify sales opportunities and provide clients with tailored solution(s) to meet their goal(s)
• Personalize client recommendations to suit varying needs
• Improve clients' experiences by consulting on optimal and appropriate product adoption
• Proactively outreach (outbound calls) and reactively engage with clients over the phone and via email to frequently assess product performance and provide insights to optimize their advertisements and increase their investments
• Expectation is to be consistent in exceeding your quarterly targets through high-volume outbound calling. Understanding customers' business and advertising goals to capture and build market intelligence.
• Develop expert working knowledge of Social Media advertising solutions (including measurement) and what impacts performance, identify trends and solve problems
• Share ideas to improve ad products and the customer experience
• Exhibit curiosity by actively teaching self and others
• You will be responsible for speaking with decision-makers over the phone to increase the value of their online advertisements through optimization; with an aim to increase customer investment and/or increase the length of time that a customer will maintain their campaign.
• Help them optimize what they are already running, reach their advertising goals, optimize their budget by understanding what is working, and offering advice by implementing solutions to help them see improved results and become more confident in using the platform.

Basic Qualifications

• Sales Experience: At least 1-year sales experience primarily outbound sales.
• Overall Work Experience: 3 Years Work Experience or 2 Years Work Experience if a graduate of Sales/Marketing Related Courses
• High School Diploma or equivalent.

Preferred Qualifications

• BPO experience preferred.
• Prior inside sales experience with emphasis on both outbound and inbound calling
• Has quota-based sales experience with sales impact on performance, quota attainment, and promotion
• Interest in expanding industry/vertical knowledge through training and certifications
• Commitment to in-depth, structured sales training and processes
• Flexible and quick learner, able to adapt to continuously evolving needs to help clients grow their business
• Highly motivated with strong attention to detail and follow-through, eager to contribute to a collaborative team environment.
• Ability to work creatively and analytically in a problem-solving environment
• Flexible and quick learner, able to adapt to continuously evolving needs to help clients grow their business
• Eagerness to contribute in a team-oriented environment

Professional Skill Requirements

• Knowledge and understanding of advertising
• Experienced and excellent at building relationships and multi-touch cross/upselling over the course of a relationship
• Experience working with customers from North America
• Excellent listening, interpersonal, with a solutions mindset and passion for customer satisfaction
• Exceptional grammar, typing accuracy, and writing skills
• Professional sales skills with a strong phone presence solutions mindset and helping nature.
• Proficiency in computer skills

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™. Join Accenture to work at the heart of change.