Infra Tech Support Practitioner

Infra Tech Support Practitioner

Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Must have skills: Microsoft 365

Good to have skills: NA

Minimum 3 year(s) of experience is required

Educational Qualification: 15 years full time education

As a data migration specialist, you will be responsible for ensuring the smooth and efficient transfer of data between different systems, often as part of a larger project involving new system implementations or upgrades. This role involves analyzing, cleansing, transforming, and loading data from legacy systems into new environments, while also ensuring data accuracy, integrity, and compliance throughout the process.

Roles & Responsibilities:

• Expected to analyze legacy data to assess structure, quality, and migration readiness.
• Cleanse, transform, and standardize data for target system compatibility.
• Create and manage source-to-target data mappings.
• Validate migrated data for accuracy and completeness using tools and reports.
• Collaborate with stakeholders to gather requirements and resolve issues.
• Maintain detailed documentation of migration processes and specifications.
• Ensure data integrity through governance and compliance practices.
• Troubleshoot and resolve data migration issues, including scripting and vendor coordination.

Professional & Technical Skills:

• Strong analytical skills to solve complex data challenges.
• Proficient in Excel, SQL, Power BI, Power Automate, MS Lists, and MS Forms.
• Knowledge of ETL processes and data migration best practices.
• Excellent communication and interpersonal abilities.
• Skilled in managing tasks, prioritizing, and meeting deadlines.
• Understanding of data governance, security, and compliance standards.

Additional Information:

The candidate should have minimum 5 years of experience in Microsoft 365. This position is based at our Jaipur office. A 15 years full time education is required.

About Accenture:

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™. Join Accenture to work at the heart of change.