HR Service Delivery Associate - Hebrew CL12

PSD - People Service Delivery

This position is responsible for assisting with preparing, processing, filing and follow up stages of Accenture’s Client HR procedures including, Exits, Transfers, Leaves, Right to work, Onboarding, as well as other processes.

Key Responsibilities:

• Handle inbound employee cross functional teams inquiries. Providing Customer Service to Client’s employees, using Salesforce CRM.
• Preparing, processing and or updating employee’s records related to transferring, Leaves, and terminating as well as other HR related processes in Workday, Salesforce and other client’s systems.
• Explaining Client’s HR policies, procedures, related to transferring, Leaves, and terminating, to new and existing employees.
• Maintaining computer system by updating and entering data.
• Compiling reports and spreadsheets and preparing spreadsheets
• Assisting with exit, Leaves and Transfers meetings with Client’s employees
• Attend team meetings and trainings as needed
• Work on miscellaneous projects as instructed.
• Knowledge, skills abilities
• Candidates must be able to demonstrate a number of proficiencies that are essential to the position, which include:
• Must be adept at problem solving, including being able to identify issues and resolve programs in a timely manner
• Must possess strong interpersonal skills
• Must be able to communicate clearly, both written and orally, as to connect with employees, members of the Client’s HR management team, and in group presentations and meetings
• Must be able to optimally read and interpret information, present numerical data in an inventive manner, and expertly capture and analyse information
• Must be able to prioritize and plan work activities as to use time efficiently
• Must be organized, accurate, detailed, and able to supervise work for quality
• Must be conscientious, able to follow instructions, respond to management direction, and must be able to improve performance through management feedback.

Inclusion and Diversity:

We are a global collective of diverse talents. Innovators improving the way the world works and lives. We provide an accessible, inclusive, open and welcoming workplace that helps everyone make the most of their professional potential. Discover how we are accelerating equality for all in the workplace.

Please advise if you have any particular requirements, so we can look into arranging reasonable adjustments to the recruitment process. You can contact us at accessIErecruitment@accenture.com.

About Accenture:

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Equal Employment Opportunity Statement:

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.