HR Service Delivery Associate With Dutch - Remote Eligible
Accenture
Customer Contact Comms Associate
Primary skill - Human Resource Management - P3 Secondary skill - Customer Service - P3 Designation: Customer Contact Comms Associate Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines. Your expected interactions are within your own team and direct supervisor. You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments. The decisions that you make would impact your own work. You will be an individual contributor as a part of a team, with a predetermined, focused scope of work. Please note that this role may require you to work in rotational shifts. Location: Timisoara Skill Required Customer Operations Voice Human Resource Management P3 Qualification High School Diploma GED YOE 1 to 3 years Lang Dutch B2, English B2 What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Customer Operations Voice Help desk role ticket resolution Strategic and comprehensive management of people within an organization to optimize their performance, foster employee satisfaction, and contribute to the achievement of organizational objectives. It encompasses activities such as recruitment, training, development, compensation, and employee relations, with the goal of aligning the workforce with the companies overall business strategy.