Growth Strategy Manager - Financial Services

Manager In Customer Growth Strategy

Accenture Song accelerates growth and value for our clients through sustained customer relevance. We bring together strategy, creativity, and technology to help organizations imagine and deliver growth across brand, business, product, marketing, commerce, and service. With deep industry expertise and strong client partnerships, we help financial services leaders design and execute growth strategies that solve real customer needs and deliver measurable outcomes.

A growth-minded strategist with 4–5 years of experience helping clients translate bold visions into executional reality. You are passionate about solving customer problems in ways that drive business impact, whether through brand, product, marketing, commerce, or service levers. You thrive at the intersection of strategy and execution, comfortable designing a growth strategy, but equally strong at guiding clients through the operating models, processes, and technologies that bring it to life. You know how to orchestrate the best of Accenture's capabilities to help financial services clients unlock new opportunities.

As a Manager in Customer Growth Strategy, you will:

• Partner with clients to define holistic growth strategies that span brand, business, product, marketing, commerce, and service.
• Translate growth visions into executable roadmaps and operating models aligned to customer needs.
• Identify and prioritize value creation opportunities based on market insights, customer needs, and business performance.
• Lead cross-functional teams in designing and implementing transformation initiatives that deliver measurable outcomes.
• Build compelling business cases and track the value realization of growth strategies, regardless of the lever (brand, digital, product, experience, etc.).
• Serve as a trusted partner to client executives by providing clear insights, pragmatic solutions, and thought leadership on growth and customer strategy.
• Manage and coach junior team members, building the next generation of growth leaders.
• Collaborate across Accenture Song to bring together creativity, technology, and intelligence to deliver end-to-end solutions for clients.
• Ability to travel up to 50%

Basic Qualifications:

• A minimum of 4 years of relevant experience in growth strategy, customer strategy, or related consulting/advisory roles.
• A minimum of 4 years of experience executing strategies that drive measurable business outcomes (e.g., revenue growth, improved customer engagement, brand impact, cost efficiency).
• A minimum of 4 years of experience leading workstreams and teams in client-facing environments.

Preferred Qualifications:

• Strategic thinker who can clearly communicate ideas in simple, compelling ways.
• Experience in Financial Services (banking, payments, wealth, insurance, capital markets) and understanding of industry trends.
• Strong problem-solving skills, with the ability to identify insights, structure challenges, and recommend actionable solutions.
• Comfort with data-led strategy, value realization, and business case development.
• Experience designing and implementing organizational or customer-facing transformations.
• Ability to build long-term, trusted client relationships.
• Experience facilitating workshops and collaborating with multidisciplinary teams (strategy, design, tech, marketing).

At Accenture Song, you'll join a global collective of strategists, creatives, technologists, and industry experts. We offer continuous learning, diverse career experiences, and the opportunity to shape the future of Financial Services by delivering customer relevance at scale.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below.

Role Location Annual Salary Range

California $94,400 to $266,300

Colorado $94,400 to $230,000

District of Columbia $100,500 to $245,000

Illinois $87,400 to $230,000

Minnesota $94,400 to $230,000

Maryland $94,400 to $230,000

New York/New Jersey $87,400 to $266,300

Washington $100,500 to $245,000

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™. Join Accenture to work at the heart of change.