Finance Process & Operations Processor
Accenture
Banking Operations New Associate
In this role you are required to solve routine problems, largely through precedent and referral to general guidelines. Your primary interaction is within your own team and your direct supervisor. In this role you will be given detailed instructions on all tasks. The decisions that you make impact your own work and are closely supervised. You will be an individual contributor as a part of a team with a predetermined, narrow scope of work. Please note that this role may require you to work in rotational shifts.
Location: Mexico City
Skill Required: Core Banking Operations including Payments Customer Service P5
Qualification: High School Diploma GED. YOE 0 to 1 years. Lang Spanish C2.
What would you do: Experiencia en servicio al cliente, espanol 100, no ingles. Customer Service New Analyst Asesoria, control y seguimiento de chats, citas, agendmaientos, resolucion de dudas y problemas, seguimiento y manejo de controles, excelente servicio al cliente. Manejo avanzado de excel, manejo basico de ingles, conocimiento de Salesforce.
The Corporate banking Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business. Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.
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