Digital Advertising Sales (japanese Speaker)

Inside Sales Account Manager

An Inside Sales Account Manager typically focuses on managing existing and new customer relationships and driving revenue growth within a defined account base. They play a crucial role in ensuring customer satisfaction, expanding product adoption, and achieving sales targets.

Duties and Responsibilities

The role requires following responsibilities –

• Cold outreach to the contacts provided through emails and generating leads.
• Lead enrichment: Using client proprietary and third-party tolls.
• Account Management: Building strong relationships with existing and new customers to understand their needs and goals.
• Sales Planning: Developing and executing account plans to achieve sales targets and increase customer satisfaction.
• Product Expertise: Possessing in-depth knowledge of client's Ad product offerings to effectively address customer inquiries and needs.
• Customer Retention: Identifying opportunities for cross-selling and upselling to increase customer lifetime value.
• Problem Solving: Resolving customer issues and concerns in a timely and effective manner.
• Sales Forecasting: Providing accurate sales forecasts and reporting on account performance.
• Collaboration: Working closely with sales, marketing, and technical teams to achieve shared objectives

Qualifications and Experience

• 2+ years of work experience in sales, account management, customer support, marketing, or consulting.
• Possesses excellent written and verbal communication and presentation skills in both Japanese and English.
• Experience with Digital Ads, online advertising, and other digital media platforms.
• Experience in advertising sales, media account management, successful client engagement and consistent business growth. Experience working against an assigned quota with a desire to exceed sales targets or sale KPIs.
• Experience in providing strategic advice to help advertisers get the best return on advertising investments.
• Experience working with CRM systems.

About Accenture

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