Delivery Operations Team Lead

Delivery Operations Team Lead

Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. A systematic approach used for buying all the goods and services needed for a particular project or for the company generally to stay sustainable. It consists of the identification of need; finding and qualifying the suppliers; requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results; and contract close. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Airline industries Can develop and maintain comprehensive reports on procurement activities like cycle time, SLAs, KPIs and can identify trends and insights from the procurement data to drive outcomes Ability to work independently, manage multiple priorities, and delegate tasks effectively. Excellent communication, interpersonal, and leadership skills. Ensure updated process documentation, including flowcharts and standard operating procedures (SOPs), ensuring alignment with client requirements. Strong Analytical skills and Aptitude

Oversee the entire Req to PO process for clients, including requisition review, approval workflows, and timely PO creation. Manage spot buy opportunities for clients, identifying cost-effective solutions while ensuring adherence to budget constraints and compliance. Manage post-PO activities for clients, including order tracking, shipment monitoring, and expediting where necessary. Lead the invoice exception process for clients, identifying and resolving discrepancies efficiently to ensure timely payments. Develop and implement strategies to optimize the procure-to-pay process for clients, ensuring adherence to service level agreements (SLAs). Managing and driving overall quality of the process as per defined SLAs/KPIs Ensure SLAs and KPIs are met, must have good understanding of the procurement SLAs and KPIs In-depth understanding of the entire procure-to-pay process, including Req to PO, spot buys, post-PO activities, and invoice exceptions. Experience in procurement or a related field, with proven experience in managing a team of 15-20 people Build and maintain strong working relationships with clients, acting as a single point of contact and proactively addressing their needs Very Strong Excel, Powerpoint

In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts