Delivery Operations Associate

Delivery Operations Associate

You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team oversees the entire processes that start from customer inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. Receive and deposit customer payments, apply cash remittances and credits/adjustments, maintain bad debt reserves and allowances, prepare Accounts Receivable reporting, and post and reconcile Accounts Receivable activity to the general ledger.

In this role, you are required to analyze and solve lower-complexity problems. Your day to day interaction is with peers within Accenture before updating supervisors. You may have limited exposure with clients and/or Accenture management. You will be given moderate level instructions on daily work tasks and detailed instructions on new assignments. You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders. You will be expected to constantly be on the lookout for ways to enhance value for your respective stakeholders/clients. The decisions you make impact your work and may impact the work of others. You will be an individual contributor as a part of a team, with a focused scope of work.

Roles and responsibilities include solving routine problems, largely through precedent and referral to general guidelines. Your expected interactions are within your own team and direct supervisor. You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments. The decisions that you make would impact your own work. You will be an individual contributor as a part of a team, with a predetermined, focused scope of work. Please note that this role may require you to work in rotational shifts.