Co - seller Sales Rep - Senior Analyst

Co-Seller

The Co-Seller will be required to use their Managed Services knowledge to support the client sellers during the sales lifecycle. They will be required to provide product expertise and guidance in identifying the customer requirements and ensuring the managed services solution proposed meets the client objectives. In some scenarios, the co-seller will be required to create proposals and co-pitch with the client to customers from a technical perspective.

The Co-Seller must possess excellent written and verbal communication skills and must be able to manage multiple priorities and customers in a fast-paced environment. This person must have demonstrated ability to act as a self-starter and can execute objectives and problem solve without day-to-day supervision. A key attribute for the Co-Seller is possessing the ability to bring local and remote teams together to work on and resolve issues that arise to mitigate customer impact.

Job Responsibilities:

In addition to the core competencies, you will:

• Support sales activities, including leading sales conversations, ensuring accurate articulation of products, proposition, and differentiators.
• Translate between business problems and technology solutions
• Collaborate with client sales teams to engage with clients, understand business challenges, and propose products.
• Work with the client and internal team to identify future needs to align with product suite
• Provide specifications according to which the solution is defined, managed, and delivered
• Keep current with trends and technological innovations
• Influence technology direction with solid analysis
• Advocate for customer satisfaction to ensure the highest level of NPS
• Proactively drive efforts to improve the customer's experience with our client's portfolio of products and services
• Ensure the customer receives timely responses and the best possible solutions related to their requirements
• Maintain regular contact with the client's Sales team/Account Manager assigned to the account
• Develop and maintain positive customer relations with business contacts

Skills and Competencies:

2 – 3 years' experience in Sales, pre-sales or related role with working knowledge of:

• M365 features and technical attributes, with certifications a plus.
• A good understanding of ITIL (information technology infrastructure library) service management processes
• Technical account level exposure desired related to small business M365, Microsoft Cloud, and basic networking.
• Ability to manage multiple accounts and priorities
• Demonstrated ability of a high degree of independence and the ability to be proactive and solution oriented
• Excellent interpersonal and relationship building skills
• Strong written, verbal and communication skills
• Generate innovative ideas and the ability to challenge the status quo, particularly in the identification of opportunities within assigned accounts
• Project management training and experience is a plus
• Express a passion for technology and keeping informed of market trends
• Confidence in making technical and business decisions

Education:

• BS/BA degree and technology background strongly preferred

Certifications:

• Microsoft Certified: Microsoft 365 Fundamentals
• Microsoft Certified: Azure Fundamentals

Working Conditions:

• This role is 100% onsite and following ANZ working hours.

About Accenture:

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™. Join Accenture to work at the heart of change.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.