Cloud Platform Engineer

Cloud Platform Engineer

Designs, builds, tests, and deploys cloud application solutions that integrate cloud and non-cloud infrastructure. Can deploy infrastructure and platform environments, creates a proof of architecture to test architecture viability, security and performance.

Must have skills:

• Grafana

Good to have skills:

• Microsoft Azure DevOps

Minimum five year(s) of experience is required

15 years full time education

Job Summary: We are seeking a proactive and technically skilled Grafana Administrator to manage and enhance our observability infrastructure. This role requires hands-on experience with Grafana, Prometheus, Alloy, Private Data Source Connect (PDC), Loki, and Tempo to ensure robust monitoring, logging, and tracing across our systems.

Key Responsibilities:

• Troubleshoot and resolve issues related to data ingestion, visualization, logging, and tracing.
• Administer and maintain Grafana dashboards, user access, data sources, and plugins.
• Manage and optimize Prometheus for metrics collection, querying, and alerting.
• Configure and maintain Alloy pipelines for telemetry ingestion and transformation.
• Integrate and support Private Data Source Connect (PDC) for secure and scalable data ingestion from internal systems.
• Administer Loki for centralized log aggregation, indexing, and querying.
• Manage Tempo for distributed tracing and performance analysis across services.
• Develop and maintain custom dashboards and visualizations tailored to operational and business needs.
• Implement alerting and notification strategies using Grafana and Prometheus.
• Ensure high availability, scalability, and performance of the observability stack.
• Collaborate with DevOps, SRE, and development teams to onboard new services and improve observability coverage.

Required Skills & Qualifications:

• Proven experience as a Grafana Administrator or similar role.
• Strong knowledge of Prometheus, PromQL, and exporters.
• Experience with Alloy (formerly OpenTelemetry Collector or similar).
• Familiarity with Private Data Source Connect (PDC) and its integration with observability tools.
• Hands-on experience with Loki for log management and Tempo for distributed tracing.
• Proficiency in Grafana Query Language (GQL) and dashboard templating.
• Understanding of telemetry data formats: metrics, logs, traces.
• Experience with Linux systems and scripting (Bash, Python).
• Knowledge of containerized environments (Docker, Kubernetes).
• Strong troubleshooting and analytical skills.
• Experience with cloud platforms (Azure, AWS, GCP).
• Familiarity with CICD and DevOps.

About Accenture:

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Equal Employment Opportunity Statement:

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.