Banking Operations Analyst

Banking Operations Analyst

Location: Chennai

Time Type: Full time

Skill Required: Core Banking Operations (incl. Payments) - Retail Banking Account Operations

Designation: Banking Operations Analyst

Qualifications: Any Graduation

Years of Experience: 4 to 7 years

About Accenture: Accenture is a leading global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song—all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

What Would You Do? Process FIDM and Non FIDM requests (e.g. Child Support, Tax Levies, Receiverships, or other Garnishments), Garnishment Statement Adjustments, Bankruptcies, Law Enforcement Requests (e.g. Subpoenas, Arbitration, Cease & Desist), Legal Demand Letters, Power of Attorney / Deceased Account maintenance, Third-party Inquiry Responses (e.g. Asset Verifications), Qualifying Direct Deposit maintenance, Savings Account Closures, Charge-off processes, Refund Check Processes (e.g. Reissues, Refund Check Help Form, Breach of Warranty, and Unclaimed Property Escalations), Tax Escalation requests, Privacy / Data Deletion Requests, Account Ownership Violation Review, Locked Funds Review, and other maintenance reviews. Perform account maintenance services, account closure, deceased customer processing and US legal order processing.

What Are We Looking For? Adaptable and flexible, problem-solving skills, ability to establish strong client relationship, agility for quick learning, commitment to quality Garnishments / Tax Levies, FIDM / Child Support, LER / Subpoenas, Deceased Account Holder, Refund Check (Reissues), Charge Offs, and Third-Party Asset Verifications.

Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems. Your day to day interaction is with peers within Accenture before updating supervisors. In this role you may have limited exposure with clients and/or Accenture management. You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments. The decisions you make impact your own work and may impact the work of others. You will be an individual contributor as a part of a team, with a focused scope of work. Please note that this role may require you to work in rotational shifts.