Application Tech Support Practitioner

GenAI & Prompt Engineering Specialist

We are seeking a highly motivated and technically skilled GenAI & Prompt Engineering Specialist to join our Automation & Asset Development & Deployment team. This role will focus on designing, developing, and optimizing generative AI solutions using Python and large language models (LLMs). You will be instrumental in building intelligent automation workflows, refining prompt strategies, and ensuring scalable, secure AI deployments.

Roles & Responsibilities:

• Design, test, and optimize prompts for LLMs to support use cases which benefit the infra & application managed services.
• Build and maintain Python-based microservices and scripts for data processing, API integration, and model orchestration.
• Collaborate with SMEs to convert business requirements into GenAI-powered workflows, including chunking logic, token optimization, and schema transformation.
• Work with foundation models and APIs (e.g., OpenAI, Vertex AI, Claude Sonnet) to embed GenAI capabilities into enterprise platforms.
• Ensure all AI solutions comply with internal data privacy, PII masking, and security standards.
• Conduct A/B testing of prompts, evaluate model outputs, and iterate based on SME feedback.
• Maintain clear documentation of prompt strategies, model behaviors, and solution architectures.

Professional & Technical Skills:

• Strong proficiency in Python, including experience with REST APIs, data parsing, and automation scripting.
• Deep understanding of LLMs, prompt engineering, and GenAI frameworks (e.g., LangChain, RAG pipelines).
• Familiarity with data modeling, SQL, and RDBMS concepts.
• Experience with agentic workflows, token optimization, and schema chunking.

Additional Information:

The candidate should have a minimum 5 years of experience in Python (Programming Language). This position is based at our Bengaluru office. A 15 years full time education is required.

About Accenture:

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™. Join Accenture to work at the heart of change.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.