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Application Tech Support Practitioner

Manage and troubleshoot enterprise network infrastructure for optimal performance
Bangalore
Mid-Level
18 hours agoBe an early applicant
Accenture

Accenture

A global professional services company offering consulting, technology, and outsourcing services to a wide range of industries.

Application Tech Support Practitioner

Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Must have skills: Enterprise Network Operations

Good to have skills: NA Minimum 3 year(s) of experience is required

Educational Qualification: 15 years full time education

Summary: We are seeking a skilled Network Engineer to join our team. The ideal candidate should have experience managing and maintaining network environments and working on network implementation projects. Strong technical knowledge in troubleshooting and configuring Cisco routers, Cisco/Meraki switches, and wireless is required, along with familiarity with cloud platforms.

Roles & Responsibilities:

  • Design, implement, and manage network infrastructure for optimal performance.
  • Conduct network assessments to identify vulnerabilities.
  • Collaborate with teams to develop network strategies.
  • Document network configurations and procedures.
  • Flexible for 24/7 shifts

Technical & Professional Experience:

  • Strong troubleshooting skills in Switching, routing, wireless, SDWAN, Wireless, Load balancer (F5)
  • Familiarity with Monitoring Tools
  • Familiarity with cloud platforms
  • Production network monitoring experience required (lab-only experience not accepted)
  • Splunk Syslog knowledge

Professional Attributes:

  • Strong verbal and written communication skills
  • Able to work independently and take initiative
  • Effective team player with a positive attitude
  • Proven workload management
  • Skilled in collaborative problem-solving and clearly communicating technical issues and solutions to stakeholders

Educational Qualification: 15 years of Full-time education, Experience Required: 4 to 6 years

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Application Tech Support Practitioner
Bangalore
Support
About Accenture
A global professional services company offering consulting, technology, and outsourcing services to a wide range of industries.